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Made to be Seen. Built to be Taken.
FAQ, policies & clear expectations

Clear answers.
Clear expectations.

Da Vat Hy lures are handmade and most website orders begin as a personal enquiry. Here’s the practical information about custom work, delivery, returns, privacy and Pocket Tackle.

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Questions anglers ask most.

Open only what you need.

01Does adding a lure to my Cart place an order?

No. The Cart sends an enquiry, not an online payment or confirmed order. Johan will confirm availability, custom details, final price, timing, payment arrangements and fulfilment before work proceeds.

02Will a custom colour look exactly like my reference image?

Custom requests are matched as closely as reasonably possible, but exact reproduction cannot be guaranteed. Screen colours, reference photographs, paint batches and hand-finishing can affect the final result.

03Can I change or cancel a custom lure request?

Please request changes before production begins. Once materials have been prepared or custom work has started, cancellation or major design changes may not be possible.

04What if my lure arrives damaged or something is genuinely wrong?

Contact Da Vat Hy Lures promptly with photographs and your enquiry reference. Damage, an incorrect item or a genuine workmanship concern will be reviewed with you.

05How are delivery and collection handled?

Collection or delivery arrangements are confirmed before finalisation. Courier timing is an estimate and may be affected by circumstances outside Da Vat Hy Lures’ control. See Shipping & Returns for the current fulfilment options. View Shipping & Returns →

06Are my Pocket Tackle catches public?

No. Pocket Tackle Catch Log entries are private by default. Sharing de-identified result data with Fishing Intelligence and publishing an anonymous Catch Board summary are separate, optional choices.

Handmade & custom work

What to expect before we paint.

01

Handmade variations

Each lure is individually handmade and hand-painted. Small variations in colour, pattern, finish, detailing and placement are normal and form part of the product’s handmade character.

02

Custom colours & references

Custom requests are matched as closely as reasonably possible, but exact reproduction cannot be guaranteed. Screen colours, supplied photographs, paint batches and hand-finishing may affect the final result.

03

Enquiries, quotes & payment

Submitting a Tackle Box or custom-lure form does not create a paid or confirmed order. Johan confirms specifications, availability, final price, production time, payment arrangements and fulfilment first.

04

Changes & cancellations

Changes should be requested before production begins. Once materials have been prepared or custom work has started, cancellation or major design changes may not be possible.

Returns & product concerns

If something is genuinely wrong, tell us promptly.

If a lure arrives damaged, incorrect or with a genuine workmanship concern, contact Da Vat Hy Lures promptly with photographs and the enquiry reference.

Normal handmade variation, wear from fishing, hook damage, snag loss and misuse are not workmanship defects.

Contact Da Vat Hy →
Delivery & risk

Fulfilment is agreed before finalisation.

Collection or delivery arrangements are confirmed before finalisation. Customers should check delivery details carefully. Courier timelines are estimates and may be affected by circumstances outside Da Vat Hy Lures’ control.

Shipping & Returns →
Privacy

Your details stay tied to the job they need to do.

01

Contact & order information

Contact and order information is used to respond to enquiries, prepare quotes, fulfil orders and provide request updates. It is not sold to advertisers.

02

Website & Pocket Tackle analytics

Da Vat Hy uses privacy-conscious first-party analytics and Google Analytics 4 to understand website and Pocket Tackle usage. Google Analytics may use cookies and technical usage data, including approximate location derived from an internet connection, to provide aggregated website usage reports.

Da Vat Hy does not intentionally send names, mobile numbers, email addresses, exact GPS coordinates, private Catch Log notes or saved Fishing Intelligence spots to Google Analytics, and saved Fishing Intelligence spots are not silently reused for marketing analytics.

03

Catch Log & optional sharing

Pocket Tackle Catch Log entries are private by default. Anglers may separately choose to contribute a de-identified fishing-result record to help improve Fishing Intelligence.

This excludes the angler’s name, mobile number, email address, exact GPS coordinates and private Catch Log note, and is not marketing consent. Public Catch Board sharing is a separate per-catch choice and can be made private again by the Angler Profile that shared it.

Terms & Conditions

The practical terms behind a Da Vat Hy enquiry.

These terms work together with the handmade, custom-order, delivery and returns information above.

  • An enquiry is not a paid order. Final specifications, price, timing, payment and fulfilment are confirmed first.
  • Handmade means individual. Natural variation is expected and is not itself a workmanship defect.
  • Custom work can limit cancellations. Ask for changes before preparation or painting begins.
  • Delivery is agreed with you. Courier timeframes are estimates and delivery details must be checked before dispatch.
Still unsure?

Ask before you confirm.

Send Johan a WhatsApp and we’ll clear up the detail before your lure or order moves forward.